n3n4 Privacy Policy

This Privacy Policy ("Policy") is issued by n3n4 ("n3n4," "we," "us," "our") and applies to all personal data collected, processed, and stored in connection with the n3n4 online gaming platform accessible at n3n4.club (the "Platform") and any associated services, communications, or account interactions.

This Policy applies to all registered players, prospective players who browse the Platform without registering, and any individual whose personal data is received by n3n4 in connection with the Platform's operation. By registering an n3n4 account or continuing to use the Platform after reviewing this Policy, you acknowledge that you have read, understood, and accepted the data practices described herein.

For the purposes of this Policy, the data controller responsible for the personal data of n3n4 Platform users is n3n4, operating the Platform at n3n4.club. As data controller, n3n4 determines the purposes and means by which your personal data is processed.

If you have any questions, requests, or concerns regarding the handling of your personal data by n3n4, please contact the n3n4 Data Protection team at [email protected]. We will endeavour to respond to all data-related inquiries within 15 business days.

n3n4 collects only the personal data that is necessary for the purposes described in this Policy. The categories of personal data we collect are as follows:

n3n4 collects personal data through the following channels:

• Information you provide when registering an n3n4 account, including your mobile number, name, and date of birth;
• Identity documents submitted during KYC verification;
• Payment details provided when making a deposit or withdrawal;
• Communications you send to n3n4 support, including by email or live chat;
• Responsible gaming preferences and self-exclusion requests you submit directly.

• Technical data collected automatically when you access the n3n4 Platform, including IP address, device identifiers, and browser type;
• Session and activity data generated during your use of the Platform, including game play data, bet history, and navigation patterns;
• Cookie and similar tracking technology data as described in Section 8 of this Policy.

• Identity verification data received from KYC service providers to whom you have directly provided information for verification purposes;
• Fraud and anti-money laundering screening data received from compliance database providers;
• Payment transaction data received from GCash, Maya, BPI, BDO, GrabPay, or other payment processors in connection with your financial transactions on n3n4.

n3n4 uses the personal data we collect for the following purposes:

• Account Management: Creating and maintaining your n3n4 player account, verifying your identity and age eligibility (21+), and managing your account settings and preferences;
• Service Delivery: Enabling you to access and use all n3n4 Platform features, including casino games, sports betting, bingo, deposits, and withdrawals;
• Financial Processing: Processing deposits and withdrawals through GCash, Maya, BPI, BDO, and other approved Philippine payment methods; reconciling account balances; and issuing winnings;
• Legal Compliance: Fulfilling our obligations under applicable Philippine laws, including anti-money laundering regulations, know-your-customer requirements, and any regulatory reporting obligations;
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent activity, unauthorized account access, collusion, and other prohibited conduct on the Platform;
• Responsible Gaming: Monitoring player activity to identify potentially harmful gaming patterns; administering deposit limits, loss caps, and self-exclusion tools; and complying with responsible gaming obligations;
• Customer Support: Responding to your queries, processing complaints, and providing account assistance through the n3n4 support team;
• Platform Improvement: Analysing usage data in aggregated, anonymised form to improve Platform performance, game selection, and user experience;
• Marketing Communications: Sending you promotional offers, bonus notifications, and product updates where you have provided consent or where we have a legitimate interest, subject to your right to opt out at any time.

n3n4 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform the contract between you and n3n4 — including account registration, game access, payment processing, and withdrawal services — is carried out on the basis that it is necessary to fulfill our contractual obligations to you;
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including KYC, AML, age verification, and regulatory reporting obligations;
• Legitimate Interests: Processing carried out for fraud prevention, Platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your data protection rights;
• Consent: Processing for direct marketing communications and the use of non-essential cookies, which requires your active consent and may be withdrawn at any time.

n3n4 does not sell, rent, or trade your personal data to third-party marketers. We share personal data only in the following limited circumstances and with appropriate data protection safeguards in place:

• Payment Processors: GCash (Mynt/G-Xchange Inc.), Maya (Voyager Innovations), BPI, BDO, GrabPay, and other approved payment service providers, solely as necessary to process your deposits and withdrawals;
• KYC & Identity Verification Providers: Third-party identity verification services that assist n3n4 in confirming the identity, age, and eligibility of players as required by our compliance obligations;
• Fraud & AML Screening Services: Compliance database providers that enable n3n4 to screen against sanctions lists, politically exposed persons databases, and fraud networks as required by applicable law;
• Game Technology Providers: Casino game providers including JILI Games, PG Soft, Pragmatic Play, and Evolution Gaming may receive technical session data required to deliver their game services on the Platform. These providers operate under contractual data processing agreements with n3n4;
• Regulatory & Law Enforcement Authorities: Competent Philippine regulatory bodies, law enforcement agencies, or courts where disclosure is required by law, regulation, legal process, or regulatory instruction;
• Professional Advisers: Legal, audit, and compliance advisers engaged by n3n4 in connection with the operation of the Platform, subject to professional confidentiality obligations.

The n3n4 Platform uses cookies and similar technologies to enhance your experience, maintain session security, and gather usage analytics. Cookies are small text files stored on your device by your browser at the instruction of the Platform.

• Essential Cookies: Required for the Platform to function — including session authentication, security tokens, and account state management. These cannot be disabled without affecting Platform functionality;
• Analytics Cookies: Used to collect aggregated, anonymised data about how players navigate the Platform, which pages are visited most frequently, and how performance can be improved. This data does not identify individual players;
• Preference Cookies: Used to remember your Platform settings, language preferences, and game layout choices between sessions;
• Marketing Cookies: Used to deliver relevant promotional content to you based on your usage patterns, where you have consented to marketing communications.

You may manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from accessing n3n4 core gaming services, but may affect personalization features.

n3n4 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, disclosure, or destruction. These measures include:

• 256-Bit SSL/TLS Encryption: All data transmitted between your device and the n3n4 Platform is encrypted in transit using 256-bit SSL/TLS protocols, the same standard used by major banking institutions in the Philippines;
• Encrypted Data Storage: Sensitive personal data — including passwords and payment identifiers — is stored in encrypted form. Passwords are hashed using industry-standard algorithms; n3n4 staff cannot view your actual password;
• Access Controls: Access to personal data within n3n4's systems is restricted on a strict need-to-know basis, with role-based access controls and audit logging for all access events;
• Two-Factor Authentication: n3n4 supports and encourages the use of 2FA for all player accounts to provide an additional security layer beyond the password;
• Intrusion Detection: n3n4's infrastructure is monitored continuously for unauthorized access attempts, unusual traffic patterns, and potential data breach indicators;
• Incident Response: n3n4 maintains a data breach response procedure. In the event of a breach likely to affect your rights and freedoms, we will notify you and the relevant Philippine regulatory authority within the timeframes required by applicable law.

n3n4 retains personal data only for as long as is necessary for the purposes it was collected, or as required by applicable law. The following general retention periods apply:

• Account & Identity Data: Retained for the duration of your n3n4 account and for a minimum of five (5) years following account closure, as required by applicable Philippine AML and regulatory record-keeping obligations;
• Financial Transaction Records: Retained for a minimum of five (5) years following the date of each transaction, in accordance with Philippine financial record-keeping requirements;
• Game History & Usage Data: Retained for the duration of your account and for three (3) years following account closure for dispute resolution and compliance purposes;
• Support Communications: Retained for three (3) years from the date of the last communication in a support thread, unless a longer period is required in connection with an unresolved dispute;
• Marketing Preferences: Retained until you withdraw consent or until the data is no longer relevant to active marketing activities, whichever is earlier.

Upon expiry of the applicable retention period, n3n4 will securely delete or anonymize personal data so that it can no longer be attributed to any individual player.

To exercise any of your personal data rights — including access, rectification, erasure, objection, portability, or restriction of processing — please submit a written request to n3n4 at [email protected] with the subject line "Data Rights Request." Your request should include:

• Your full name as registered on your n3n4 account;
• Your registered Philippine mobile number;
• A clear description of the right you wish to exercise and, where applicable, the specific data or processing activity to which your request relates;
• A copy of a valid Philippine government-issued ID to verify your identity (required for access, erasure, and portability requests).

n3n4 will acknowledge your request within five (5) business days and will respond substantively within thirty (30) days. Where a request is complex or involves a large volume of data, we may extend this period by a further thirty (30) days with prior written notice to you.

The n3n4 Platform is strictly prohibited for use by persons under 21 years of age, in accordance with PAGCOR guidelines applicable to online casino-style gaming in the Philippines. n3n4 does not knowingly collect personal data from individuals under 21 years of age.

If n3n4 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data, terminate the associated account, and void any transactions or balances associated with that account. If you have reason to believe that a minor has registered an n3n4 account, please contact us immediately at [email protected].

Where you have consented to receive marketing communications from n3n4, we may contact you via SMS, email, or in-Platform notifications with information about promotional offers, bonuses, new games, and platform updates relevant to your interests as an n3n4 player.

You may withdraw your consent to marketing communications at any time by:

• Updating your marketing preferences in your n3n4 Account Settings;
• Replying "STOP" to any marketing SMS received from n3n4;
• Using the unsubscribe link in any marketing email from n3n4;
• Contacting n3n4 support at [email protected] with a clear opt-out request.

Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to the withdrawal. It also does not affect non-marketing communications from n3n4 that are necessary for the operation of your account — such as OTP delivery, transaction confirmations, and account security alerts — which will continue regardless of your marketing preferences.

The n3n4 Platform integrates with third-party services — including payment processors, game providers, and analytics tools — that operate under their own privacy policies. While n3n4 enters into data processing agreements with all such providers, n3n4 is not responsible for the privacy practices of third-party services that operate independently of the Platform.

n3n4 may provide links to third-party platforms or services in certain contexts. Any personal data you provide directly to a third-party service after following such a link is subject to that service's privacy policy, not this Policy. n3n4 recommends that you review the privacy policies of any third-party services you use in connection with your n3n4 activities.

n3n4 reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. When a material change is made to this Policy, n3n4 will:

• Update the "Last Updated" date at the top of this Policy;
• Notify registered players via in-Platform notification or by email to the registered contact address at least seven (7) days before the change takes effect;
• Where required by applicable law, seek renewed consent before implementing changes that affect the legal basis or scope of data processing.

Continued use of the n3n4 Platform after the effective date of any amendment to this Policy constitutes your acceptance of the revised privacy practices. If you do not agree with the amended Policy, you may close your n3n4 account by contacting support.

If you have any questions, concerns, or requests regarding this Privacy Policy or n3n4's data practices, please contact the n3n4 Data Protection team:

• Email: [email protected] (plain text — not a clickable link)
• Subject Line: "Privacy Inquiry" or "Data Rights Request"
• Response Time: Initial acknowledgement within 5 business days; substantive response within 30 days
• Support Hours: 8:00 AM – 12:00 AM Philippine Standard Time (PHT), 7 days a week

For questions relating specifically to responsible gaming, self-exclusion, or account restrictions, please also visit the Responsible Gaming page or the FAQ section of the n3n4 Platform.